# -*- coding: utf-8 -*-
# Copyright 2017-TODAY LasLabs Inc.
# License MIT (https://opensource.org/licenses/MIT).
from .base_model import BaseModel
from .domain import Domain
from .exceptions import HelpScoutRemoteException
from .request_paginator import RequestPaginator
[docs]class BaseApi(object):
"""This is the API interface object to be implemented by API adapters.
It acts as a collection for the API object that it represents, passing
through iteration to the API's request paginator.
Attributes:
BASE_URI (str): HelpScout API URI base.
paginator (RequestPaginator): Object to use for producing an iterator
representing multiple requests (API response pages). Created on init.
__object__ (helpscout.models.BaseModel): Model object that API
represents.
"""
BASE_URI = 'https://api.helpscout.net/v1'
# This should be replaced in child classes with the correct model.
__object__ = BaseModel
# This should be replaced with the endpoint, such as ``customers``
__endpoint__ = None
# Override this to disallow certain CRUD operations
__implements__ = ['create', 'get', 'update', 'delete', 'search', 'list']
# This is set within new, after the object has been created.
paginator = None
def __new__(cls, endpoint, data=None,
request_type=RequestPaginator.GET, singleton=False,
session=None, out_type=None):
"""Create a new API object.
Args:
endpoint (str): The API endpoint that this represents.
``BASE_URI`` will be prepended, with no slashes added.
data (dict, optional): Data to send with the request.
request_type (str, optional): Type of request (``GET or ``POST``).
Defaults to ``GET``.
singleton (bool, optional): Set this to ``True`` to assert that
there is not more than one result, and return the first result
(or ``None`` if there is no result).
session (requests.Session, optional): An authenticated requests
session to use.
out_type (BaseModel, optional): If set, this object will be used
for the creation of the models, instead of the one set in
``cls.__object__``.
Raises:
HelpScoutRemoteException: If ``singleton`` is ``True``, but the
remote API responds with more than one result.
Returns:
BaseApi: An instance of an API object, if ``singleton`` is
``False``.
BaseModel: An instance of a Model, if ``singleton`` is
``True`` and there are results.
None: If ``singleton`` is ``True`` and there are no results.
"""
if out_type is None:
out_type = cls.__object__
paginator = RequestPaginator(
endpoint='%s%s' % (cls.BASE_URI, endpoint),
data=data,
output_type=out_type.from_api,
request_type=request_type,
session=session,
)
if singleton:
results = paginator.call(paginator.data)
try:
result = results[0]
except (IndexError, TypeError):
return None
return out_type.from_api(**result)
obj = super(BaseApi, cls).__new__(cls)
obj.paginator = paginator
return obj
def __iter__(self):
"""Pass through iteration to the API response."""
for row in self.paginator:
yield row
raise StopIteration()
[docs] @classmethod
def new_object(cls, data):
"""Return a new object of the correct type from the data.
Args:
data (dict): Data dictionary that should be converted to an
object. It can use either camelCase keys or snake_case.
Returns:
BaseModel: A model of the type declared in ``cls.__object__``.
"""
return cls.__object__.from_api(**data)
[docs] @staticmethod
def get_search_domain(queries):
"""Helper method to create search domains if needed.
Args:
queries (Domain or iter): The queries for the domain. If a
``Domain`` object is provided, it will simply be returned.
Otherwise, a ``Domain`` object will be generated from the
complex queries. In this case, the queries should conform
to the interface in
:func:`helpscout.domain.Domain.from_tuple`.
Returns:
Domain: Either the provided domain, or one created from
``queries``.
"""
if isinstance(queries, Domain):
return queries
return Domain.from_tuple(queries)
[docs] @classmethod
def create(cls, session, record, endpoint_override=None, out_type=None,
**add_params):
"""Create an object on HelpScout.
Args:
session (requests.sessions.Session): Authenticated session.
record (helpscout.BaseModel): The record to be created.
endpoint_override (str, optional): Override the default
endpoint using this.
out_type (helpscout.BaseModel, optional): The type of record to
output. This should be provided by child classes, by calling
super.
**add_params (mixed): Add these to the request parameters.
Returns:
helpscout.models.BaseModel: Newly created record. Will be of the
"""
cls._check_implements('create')
data = record.to_api()
params = {
'reload': True,
}
params.update(**add_params)
data.update(params)
return cls(
endpoint_override or '/%s.json' % cls.__endpoint__,
data=data,
request_type=RequestPaginator.POST,
singleton=True,
session=session,
out_type=out_type,
)
[docs] @classmethod
def delete(cls, session, record, endpoint_override=None, out_type=None):
"""Delete a record.
Args:
session (requests.sessions.Session): Authenticated session.
record (helpscout.BaseModel): The record to be deleted.
endpoint_override (str, optional): Override the default
endpoint using this.
out_type (helpscout.BaseModel, optional): The type of record to
output. This should be provided by child classes, by calling
super.
Returns:
NoneType: Nothing.
"""
cls._check_implements('delete')
return cls(
endpoint_override or '/%s/%s.json' % (
cls.__endpoint__, record.id,
),
request_type=RequestPaginator.DELETE,
singleton=True,
session=session,
out_type=out_type,
)
[docs] @classmethod
def get(cls, session, record_id, endpoint_override=None):
"""Return a specific record.
Args:
session (requests.sessions.Session): Authenticated session.
record_id (int): The ID of the record to get.
endpoint_override (str, optional): Override the default
endpoint using this.
Returns:
helpscout.BaseModel: A record singleton, if existing. Otherwise
``None``.
"""
cls._check_implements('get')
try:
return cls(
endpoint_override or '/%s/%d.json' % (
cls.__endpoint__, record_id,
),
singleton=True,
session=session,
)
except HelpScoutRemoteException as e:
if e.status_code == 404:
return None
else:
raise
[docs] @classmethod
def list(cls, session, endpoint_override=None, data=None):
"""Return records in a mailbox.
Args:
session (requests.sessions.Session): Authenticated session.
endpoint_override (str, optional): Override the default
endpoint using this.
data (dict, optional): Data to provide as request parameters.
Returns:
RequestPaginator(output_type=helpscout.BaseModel): Results
iterator.
"""
cls._check_implements('list')
return cls(
endpoint_override or '/%s.json' % cls.__endpoint__,
data=data,
session=session,
)
[docs] @classmethod
def search(cls, session, queries, out_type):
"""Search for a record given a domain.
Args:
session (requests.sessions.Session): Authenticated session.
queries (helpscout.models.Domain or iter): The queries for the
domain. If a ``Domain`` object is provided, it will simply be
returned. Otherwise, a ``Domain`` object will be generated
from the complex queries. In this case, the queries should
conform to the interface in
:func:`helpscout.domain.Domain.from_tuple`.
out_type (helpscout.BaseModel): The type of record to output. This
should be provided by child classes, by calling super.
Returns:
RequestPaginator(output_type=helpscout.BaseModel): Results
iterator of the ``out_type`` that is defined.
"""
cls._check_implements('search')
domain = cls.get_search_domain(queries)
return cls(
'/search/%s.json' % cls.__endpoint__,
data={'query': str(domain)},
session=session,
out_type=out_type,
)
[docs] @classmethod
def update(cls, session, record):
"""Update a record.
Args:
session (requests.sessions.Session): Authenticated session.
record (helpscout.BaseModel): The record to
be updated.
Returns:
helpscout.BaseModel: Freshly updated record.
"""
cls._check_implements('update')
data = record.to_api()
del data['id']
data['reload'] = True
return cls(
'/%s/%s.json' % (cls.__endpoint__, record.id),
data=data,
request_type=RequestPaginator.PUT,
singleton=True,
session=session,
)
@classmethod
def _check_implements(cls, check_type):
if check_type not in cls.__implements__:
raise NotImplementedError
